Frequently Asked Questions
Find answers to common questions about our premium gear.
How do I determine my correct size?
Please refer to our comprehensive size guide located on each product page. We provide detailed measurements for chest, waist, and inseam to ensure a perfect fit.
Are your materials sustainably sourced?
Yes, Chêne Gear is committed to ethical fashion. We prioritize high-quality, durable materials and work with manufacturers who adhere to fair labor practices.
How should I care for my Chêne Gear garments?
To maintain the longevity of your items, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are found on the inner garment tag.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What happens if an item I want is out of stock?
You can sign up for restock notifications on the product page. We will email you the moment the item becomes available again.